FAQ

Frequently Asked Questions

How does the return process work?

Please contact our support at: support@surfical.de
You can find more information in our shipping and returns policy.

Is there a right of return?

Yes, we offer a 30 day return guarantee.

How long does shipping take?

You can find the specific information in the shipping conditions.
Usually between 7 - 10 working days.

Where can I find support?

If you have any questions or problems, simply use the contact form and we will get back to you within 24 hours .

Does the jellyfish glow in different colors?

Yes, there are different modes and color settings.